Runnix 3D – Frequently Asked Questions
How are Runnix 3D shoes made?
Runnix 3D shoes are produced using state-of-the-art 3D printing, allowing total customization. We use eco-friendly materials like TPU, Nylon PA11, and recycled PET, chosen for their strength, comfort, and sustainability. Each pair is custom-printed based on your foot’s exact dimensions, minimizing waste and maximizing performance.
What kind of customization do you offer?
You can personalize everything from colors and themes to special edition designs inspired by pop culture. Some models include LED lights, sound effects, or digital elements for unboxing and usage. Whether you’re into retro-futurism or want to create a model from scratch, we’ve got the tools for you.
What is your return and warranty policy?
All shoes come with a 1-year satisfaction guarantee. If your pair doesn’t meet expectations, we’ll provide a full refund. Additionally, the first year includes complimentary maintenance services for soles, materials, or size adjustments.
How long do the shoes last?
Depending on usage and care, Runnix shoes last around 3–4 years. They’re made with highly durable 3D-printed polymers, and we promote material recovery through collection points and circular production.
Do you ship internationally?
Yes! We deliver globally. Our shipments include dynamic, app-based tracking updates like “Your Infinity sneakers are on their way!” We also offer eco-friendly delivery methods in certain zones.
How do I take care of my Runnix shoes?
Each pair comes with a free eco-cleaning kit and care instructions. We also provide a digital “Durability Scorecard” and a free year of maintenance. You’ll also receive tips via app notifications for recycling or extending the life of your pair.
Can I design my own shoes?
Absolutely. You can use our 3D editor to design from scratch or start from one of our base models. Artists and creators can even pitch their own collections for official release. We’re all about co-creation and creative expression.